In my work with bereavement at hospice, I call grievers after a loved one’s death. With many of them, I leave messages.
While I repeat certain phrases and information, I have no script. Every message is unique, for that person. Though it infrequently happens, I hope my recorded message might prompt the “bereaved” to consider exploring and using our resources.
When someone answers, the conversations can be brief. Some calls drive me batty because the person could be driving, at work, or hurrying out the door for an appointment. He or she explains, “I can’t talk now.” Since I’m far, far from being a perfect human being, I often silently grumble: Then why’d you even answer? I have a love/hate relationship with cell phones and their ability to be with us anywhere we are.
One of my favorite can’t-talk-now calls was a fellow on the verge of “winning big” at a local Native American casino. I introduced myself while a soundtrack of electronic beeps and crowd noise ebbed and flowed. What was more important, playing the slots or speaking with the guy from hospice? Easy answer, eh?
Whether or not they are gambling or just too busy, we will try to contact them again.Read More →by